■ Terms and Conditions of Use
■ Privacy Policy
■ Global Privacy Policy
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■ Terms and Conditions of Use
About this Translation ;
The English version of these “Terms and Conditions of Use” has been produced by machine translation and is provided for reference only.
Although every effort has been made to ensure accuracy, discrepancies may exist between this text and the original Japanese version.
In the event of any inconsistency, the Japanese text shall prevail.
1.Reservation Requests
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(1) This online reservation system (hereinafter “the System”) enables guests to book rooms directly with the hotel via the Internet. Anyone may search room availability and related information registered in the System, but placing a reservation requires prior online registration.
(2) Once registered, guests may submit reservation requests 24 hours a day.
(3) Immediately after registration is completed, the reservation details are sent to the hotel’s e-mail address.
(4) Use of the System is completely free of charge.
2.Eligibility to Reserve
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(1) Anyone who has an e-mail address for PC-based Internet use may make a reservation.
3.Guest Registration
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(1) Please enter your personal information on the registration screen. A confirmation of completion will be sent to the e-mail address provided, after which you may begin making reservations.
(2) Registration is free. No registration fee, annual fee, or any other charge applies.
(3) Your personal information will never be used without your consent, except when disclosure is requested by a public authority (police, court, etc.).
4.Accommodation Contract
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(1) The accommodation contract is concluded directly between the guest and the hotel.
(2) The contract comes into effect when you review the information entered in the System and press the “Finalize Reservation” button.
(3) Your personal information will never be used without your consent, except when disclosure is requested by a public authority (police, court, etc.).
5.Payment of Room Charges
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Room charges must be paid at check-in, either in cash or by credit card.
6.Changes or Cancellations
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(1) If your reservation details change, please update them promptly through the System.
(2) If unavoidable circumstances prevent you from using the System, contact the hotel directly. In that case, no change-or-cancellation notice will be sent automatically.
7.Cancellation Fees
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For cancellations, the following charges will be applied to the total contracted amount:
・ One day before arrival: 20%
・ Day of arrival: 80%
・ No-show (no notice): 100%
* For groups of 15 persons or more, please inquire separately.
8.Hotel Liability and Disclaimers
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(1) If the hotel causes damage to a guest through non-performance or improper performance of the accommodation contract or related agreements, it will compensate the guest for such damage, except where the hotel is not at fault.
(2) The hotel is covered by innkeeper’s liability insurance for fire and other emergencies.
(3) If the hotel cannot provide the contracted room, it will, with the guest’s consent, arrange alternative accommodation of equivalent conditions whenever possible.
(4) If no alternative accommodation can be arranged, the hotel will pay compensation equivalent to the penalty amount, which will be applied to any damages due. However, if the inability to provide a room is not attributable to the hotel, no compensation will be paid.
9.For matters not specified above, the hotel’s standard Terms and Conditions for Accommodation apply.
10.Inquiries
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Hotel Name: THE RESIDENTIAL SUITES FUKUOKA
Address: 1-3-70 Momochihama, Sawara-ku, Fukuoka-shi, Fukuoka 814-0001 Japan
TEL: +81 92-846-8585
■ Privacy Policy
1.Handling personal information
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When handling personal information, FJ. Hotels Co., Ltd. (“FJH”) will comply with the Act on the Protection of Personal Information(“Act”) and other laws and regulations (“Laws”) as well as adhere to this privacy policy.
2.Acquiring personal information
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FJH will acquire personal information via the following methods:
(1) by directly asking its owner in person, in writing, etc. to provide it;
(2) by acquiring information that is automatically transmitted when the owner uses or views one of FJH’s services etc. (products, marketing, content, etc.);
(3) by receiving it indirectly from a third party that has the owner’s consent; and
(4) by acquiring personal information that has been disclosed in a publication, on the Internet, etc.
FJH may sometimes acquire browser histories, location histories, and other analysis results that were collected from the attribute information (IP addresses, identifiers, location information, etc.) in cookies etc. via data-management platforms etc. operated by a FJH service or a third party, then link that data to the personal information of customers and use it for the purposes of marketing etc. Even in such cases, FJH will strive to handle that personal information in accordance with this privacy policy.
3.Purpose of Use for Personal Information
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FJH will use personal information for the following purposes and to execute the sales activities and contracts required for the business it conducts (please refer to our company overview).
(1) To recommend our products, services, etc. as well as to contact customers when necessary, such as in the following examples.
・ So that customers can reserve, apply for, use, or purchase hotel rooms, banquet halls, restaurants, fitness clubs, other facilities, and other products or services offered by FJH
・ So that customers can enter into a contract for a real-estate property that FJH operate or manage
・ To ascertain, implement, or send notifications regarding construction or other work within facilities that are operated or managed by FJH as well as to determine the identity of facility visitors, to conduct monitoring and security, to prevent disasters, to maintain order in the facility, to provide various types of information, to contact individuals, etc.
・ To fulfill obligations, exercise rights, or take any steps that accompany those actions
・ To offer comprehensive our services and products related to the administration of various members’ associations etc., procedures related to member enrollment, data registration, management, point services, etc.
・ To respond to customer’s inquiries or requests for information
(2) To recommend our products, services, etc. as well as to contact customers when necessary, such as in the following examples.
・ To mail announcements, published material, etc. about the available products, services, various events, seminars, campaigns, etc. of FJH or affiliates of parent company FJH
・ To host events that the facilities operated or managed by FJH
・ So that customers can enter various prize competitions etc.
(3) To plan, develop, improve, research, or analyze our products, services, etc., such as in the following examples.
・ To obtain the opinions or impressions of customers for market research or to develop or improve our products, services, etc.
(4) Other
Includes the example uses below.
・ To screen prospective employees, provide them with information, contact them, etc. during the hiring process
・ When there is a need to contact for some other reason
4.Personal Information jointly utilized
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FJH may sometimes jointly use the personal information provided by customers etc. as follows.
(1) Items of personal information eligible for joint use Company names, assigned departments, job titles, addresses, names, ages, birth dates, contact details, and other personal information provided by customers
(2) Scope of entities that jointly use information
① Affiliates of parent company FJH (This information is subject to change due to the establishment, reorganization, transfer of stock, etc. of an existing affiliate. The primary affiliate companies can be found at the link below. https://www.fj-hotels.jp/company/)
② Entities that FJH has a business partnership agreement with
③ Entities from which FJH has accepted an order as well as contractors that FJH has entrusted with work
④ Entities that lease facilities operated or managed by FJH or that operate a location in such facilities
(3) Purpose of Use for Users
The joint users noted above will use personal information for purposes listed in section 3 above as well as to execute the sales activities and contracts required for the business conducted.
(4) For managing personal information jointly utilized: address and Name of responsible party as well as the names of their representatives for the management of personal information jointly utilized.
1-2-25 Sumiyoshi, Hakata-ku, Fukuoka-shi, 812-0018
FJ. Hotels Co., Ltd.
Ayumi Nakashima, Representative Director
For where to submit inquiries, please refer section 8 below.
5.Providing Personal Information to a Third Party
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FJH will not provide personal information to a third party unless its disclosure is requested based on laws or regulations; the owners of the information have provided its consent; FJH has outsourced the handling of personal information with the scope needed to achieve the purposes of use stated above; or providing the information is mandated by law. When outsourcing the handling of personal information, FJH will thoroughly investigate that third party beforehand and then appropriately monitor them to ensure confidentiality is maintained.
6.Safety-Control Measures
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FJH will safely manage and maintain the accuracy of the personal information it acquires. Also, FJH will monitor its officers and employees as well as any contractors (collectively, “Employees”) as necessary and appropriate and establish suitable data-management measures to prevent the loss, destruction, falsification, or unintended disclosure of personal information.
(1) Creating a privacy policy
This privacy policy was created to ensure the proper handling of personal information.
(2) Creation of rules related to the handling of personal information
FJH has established internal rules covering the acquisition, use, storage, provision, deletion, and destruction of personal information as well as the supervisors and parties responsible for that information and their duties.
(3) Organizational safety-control measures
① In addition to assigning supervisors and custodians for the handling of personal information, FJH will clearly define the Employees that handle such information and the scope of that handling. FJH will also establish a system for contacting or reporting to a supervisor or custodian if there is evidence or signs that the Act or any Personal-Information Protection Regulations have been violated.
② In addition to periodically conducting self-assessments of how personal information is being handled, FJH will perform audits through its Administrative Management Department and appropriately review and improve its measures related to the handling and safety control of personal information.
(4) Personnel safety-control measures
① FJH provides training to its officers and employees on the things to keep in mind when handling personal information.
② Matters related to maintaining the confidentiality of personal information are described in the work regulations.
(5) Physical safety-control measures
① In addition to controlling access to areas where personal information is handled, FJH has taken steps to prevent unauthorized individuals from viewing that information.
② In addition to establishing measures for preventing the theft or loss, etc of devices, electronic media, documents, etc. used to handle personal information, FJH has taken steps so that personal information cannot easily be used to identify its owner if those devices, media, etc. are removed from the premises.
(6) Technical safety-control measures
① FJH has implemented access controls and restricted the scope of users and the databases they use to handle personal information, etc.
② FJH has deployed a framework that safeguards the IT systems handling personal information from unauthorized access and malicious software originating from the outside world.
(7) Understanding the external environment
If personal information is stored or managed within cloud services located on servers in a foreign country, or if personal information will otherwise be handled in a foreign country, FJH will take the necessary and appropriate steps to ensure compliance with that nation’s legal system.
※With some cloud services, the country in which the personal information is stored cannot be identified because the data’s storage location has not been publicly disclosed.
7.Requesting the Disclosure etc. of Stored Personal Information
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(1) Inquiry Office
Contact information (the “Inquiry Office”) for requesting to be notified about the purpose of use of stored personal information, for requesting the disclosure or amendment etc. (revision, addition, or deletion) of stored personal information, or for requesting the cessation of use etc. (either not used or deleted) or cessation of provision to a third party (those requests collectively, “Disclosure”) can be found in section 8.
(2) Documents which should be submitted when there is a Disclosure request; Other ways of requesting Disclosure
① Requests from the owner for Disclosure
If the request for Disclosure is being submitted by the owner of the information, please obtain a prescribed Disclosure Request Form from the Inquiry Office, fully complete the form by entering the necessary items, then send it via registered mail to the address specified by the Inquiry Office along with the documents required for identity verification. If the request pertains to amendment etc., cessation of use, or cessa tion of provision to a third party (collectively, “Revision Requests”), please include documentation that indicates why the Revision Requests was requested in addition to the above documents.
② Requests from a representative for Disclosure
If the request for Disclosure is being submitted by a minor, adult ward, statutory representative, or some other agent authorized by the owner of the information, then in addition to the documents in ①, please obtain the prescribed documentation from the Inquiry Office, fully complete it by entering the necessary items, then send it via registered mail to the address specified by the Inquiry Office along with the documents required for verifying the agent’s identity.
(3) Processing fees related to disclosure and purpose-of-use notifications as well as their collection method
For each request, please send \1,100 (includes consumption tax) via bank transfer to the account specified by the Inquiry Office. FJH will contact you if the submitted processing fee is insufficient or its transfer cannot be verified. However, the request will be treated as null and void if the correct payment is not made within the specified period.
(4) Response methods
① If a response will be provided
Except where mandated by law, FJH will respond in writing to Disclosure requests by mailing a letter (which must be signed by the addressee upon delivery) to the address listed by the owner or their agent in the Addressee field of the Form for the Disclosure for Personal Information.
② If no response will be provided to a request for the disclosure of stored personal information or notification of its purpose of use
All or a portion of the items for disclosure will be withheld in the following cases. If a decision is made not to disclose, FJH will inform the requester of that reason. The stipulated processing fee must be paid even in the case of non-disclosure.
(ⅰ) if the life, health, property, or other rights or benefits of the owner or a third party are in danger of being harmed
(ⅱ) if there is a danger of creating considerable difficulties in the proper execution of FJH’s business
(ⅲ) if FJH is required to cooperate so that the legally mandated work of government agencies or local public entity can take place, and notifying the owner of the purpose of use or publicizing it may obstruct the execution of that work (does not apply when disclosing the stored personal information only)
(ⅳ) if doing so would violate laws or regulations other than the Act (does not apply to purpose of use notifications)
(ⅴ) if the requester cannot be verified as the owner
(ⅴi) if the agent’s authority of representation cannot be verified
③ If no response will be provided to a request for Revision, the cessation of usage, or the cessation of provision to a third party. In the following cases, no response will be provided regarding all or a portion of the personal information associated with the request for Revision, cessation of usage, or cessation of provision to a third party. If the decision is made to not respond to a request for the amendment etc., the cessation of usage, or the cessation of provision to a third party, FJH will inform the requester of the reason.
(i) if the requester cannot be verified as the owner
(ii) if the agent’s authority of representation cannot be verified
(ⅲ) if the reason for the request for the amendment etc., the cessation of usage, or the cessation of provision to a third party cannot be validated
(ⅳ) if details are missing from the application
(5) Purpose of use of personal information acquired in relation to Disclosure requests FJH will use personal information that is acquired in relation to Disclosure requests for the sole purpose of responding to claims for Disclosure based on the Act.
8.Contact Details for Inquiries and Complaints
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Office FJ. Hotels Administrative Management Department c/o: Personal Information
Telephone 092-282-3211
Operating Hours Weekdays 9:30–17:00 (excluding the New Year's Holiday)
9.
Miscellaneous
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FJH may change all or a portion of the information in this privacy policy. If a change is made, FJH will provide notice on its website or other location.
(Revised September 1 , 2023)
1-2-25 Sumiyoshi, Hakata-ku, Fukuoka-shi
FJ. Hotels Co., Ltd.
Ayumi Nakashima, Representative Director
■ Global Privacy Policy
1. About this Policy
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This Global Privacy Policy (this “Policy”) describes the method by which FJ. Hotels Co., Ltd. (“FJH”) (referred to in this Policy as “Company,” “we,” “us,” or “our”) processes personal data relating to an identified or identifiable individual located outside Japan (such individual, a “Data Subject,” and such personal data, “Personal Data”) in connection with the provision of our goods or services, as a data controller, together with the separate privacy policy based on the Act on the Protection of Personal Information (“APPI”) in Japan.
We will respect individuals’ rights to privacy and comply with data protection and privacy laws and regulations applicable subject to your jurisdictions, including the EU General Data Protection Regulation 2016/679 (“GDPR”), and the GDPR as it forms part of U.K. law by virtue of section 3 of the European Union (Withdrawal) Act 2018 (“UK GDPR”) if either of them is applicable to us for the Processing of your Personal Data.
2. Definitions
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In this Policy:
(a) “Process/Processing” means any activity or operation that is carried out in respect of Personal Data, such as collecting, storing, using, transferring, or deleting it; and
(b) “You” or “your” means an individual identified or identifiable by Personal Data.
3. How We Collect Your Personal Data
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We may collect information that you, your representatives, or your agents provide to us, including through forms on our websites , travel agencies’ websites or applications, or other online booking websites or applications; by email or phone; on a registration card; in a questionnaire; in an interview; in a letter; on a business card; or otherwise. We may also collect your information automatically when you use our websites, applications, customer management systems, other systems, or our facilities or services, such as your:
basic information (e.g., name, accommodation date(s), email address, age, sex, nationality, home address, telephone number, date of birth, occupation, company name, and title).
identifiers (e.g., passport information);
system information (e.g., user ID, password, logs, and cookies or IP address);
feedback or comments on our facilities or services (e.g., consent status for contact, frequency of use, and impressions or opinions about the facilities and meals);
appearance or behaviour recorded or captured by surveillance cameras or web remote customer service tools; and
biometric information, health information such as allergy information and disability information, and religious information
We may collect sensitive Personal Data, such as health or religious information (e.g., health or religious conditions requiring a special room or service) from you as necessary or biometric information used for facial recognition to fulfill your special request.
4. Purposes of Processing Personal Data and Legal Basis
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We Process Personal Data that we hold about you for the following purposes (“Purposes”) based on the legal bases set forth below. Our Processing of Personal Data includes collection, storage, usage, registration, recording, research, databasing, inspection, and input. Please note that the applicable legal basis may differ depending on your jurisdiction; in particular, we may Process your Personal Data based on your consent where obtaining your consent is required by applicable data protection laws. In addition, it is necessary for you to supply us with your Personal Data to purchase and use our goods or services. If you do not supply such data, you will be unable to purchase or use our goods or services.
(1)
※Purpose
To provide our products or services purchased by you, including to contact customers when necessary, such as in the following examples:
・ To enable customers to reserve, apply for, use, or purchase hotel rooms, banquet halls, restaurants, fitness clubs, other facilities, and other products or services offered by FJH
・ To enable customers to enter into a contract for real-estate property that FJH operates or manages
・ To ascertain, implement, or send notifications regarding construction or other work within facilities that are operated or managed by FJH, as well as to determine the identity of facility visitors, to conduct monitoring and security, to prevent disasters, to maintain order in facilities, to provide various types of information, to contact individuals, etc.
・ To comprehensively offer our services and products related to the administration of various members’ associations etc., procedures related to member enrollment, data registration, management, point services, etc. (we use customer relationship management tools for this purpose)
・ To bill customers for fees or charges and receive them
・ To manage and deliver lost property
・ To respond to customers’ inquiries or requests (e.g., to reserve taxis or restaurants at customers’ requests)
※Legal Basis
Contract,Legitimate interest for our effective business,operations
(2)
※Purpose
To provide information on products or services other than the products or services purchased by customers, including to contact customers when necessary, such as in the following examples:
・ To mail announcements, published material, etc. about the available products, services, various events, seminars, campaigns, etc. of FJH or its affiliates or parent company
・ To host events in facilities operated or managed by FJH
・ To enable customers to enter various prize competitions etc.
※Legal Basis
Consent
(3)
※Purpose
To plan, develop, improve, research, or analyse our products or services, including obtaining opinions or impressions of customers for market research
※Legal Basis
Legitimate interest for our effective business,operations
(4)
※Purpose
To establish, exercise, or defend legal claims
※Legal Basis
Legitimate interest for our legal claims or defense
(5)
※Purpose
To comply with applicable laws or regulations and cooperate with relevant governmental authorities and agencies, including competent data protection authorities and those engaged in administrative or criminal investigations
※Legal Basis
Legal obligation,Legitimate interest for our legal compliance
(6)
※Purpose
To disclose as part of a corporate business transaction, such as a merger, acquisition, amalgamation, company split, business transfer, joint venture, or the financing or sale of company assets, or in the event of insolvency, bankruptcy, or receivership.
※Legal Basis
Legitimate interest for our effective business strategy
A description of each legal basis is as follows:
(a) Contract. Where the Processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract.
(b) Legitimate interests. Where the Processing of your Personal Data is necessary for legitimate interests pursued by us or a third party, and your interests and fundamental rights do not override those interests. This includes human resources and labour management.
You may obtain further details about legitimate interests by contacting us using the contact details set forth in Section 9 of this Policy.
(c) Legal obligation. Where the Processing of your Personal Data is required by laws applicable to us, such as tax laws.
(d) Consent. Where you have consented to the Processing of your Personal Data. You may withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of any Processing performed based on your consent granted prior to your withdrawal.
5. Disclosure of Personal Data to Recipients and Joint Use of Personal Data
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We may share your Personal Data with the following categories of recipients for the Purposes:
(a) FJH’s group companies such as subsidiaries and parent company: We may disclose your Personal Data within our group.
(b) Employees: We may disclose your Personal Data to our employees who have the authority and are required to access Personal Data.
(c) Service providers or business partners: We may disclose your Personal Data to service providers or business partners such as IT service providers, consultants, lessees of facilities managed or operated by us, and businesses with stores in such facilities.
(d) Business successors: We may disclose your Personal Data to persons succeeding to any of our businesses as a result of a corporate business transaction such as a merger, acquisition, amalgamation, company split, business transfer, joint venture, or the financing or sale of company assets, or in the event of insolvency, bankruptcy or receivership.
We may otherwise disclose your Personal Data to any third parties other than those set forth above, including public agencies, if such disclosure is required to achieve the purposes for which you provide your Personal Data to us or other purposes that we specify when obtaining consent or Personal Data from you, to the extent necessary to comply with any laws and regulations applicable to us, to cooperate with relevant governmental authorities and agencies, or to establish, exercise, or defend legal claims.
Your Personal Data may be transferred to, and stored by, a third party outside your country (in most instances, third parties are located in Japan). Where we transfer your Personal Data to a third party outside your country, we will ensure that:
(a) the recipient destination has been certified by the government of your country to ensure an adequate level of protection for the rights and freedoms that you possess in respect of your Personal Data;
(b) the recipient enters into contracts for the transfer of Personal Data as required by data protection laws applicable to us; or
(c) you have given us informed consent as required by data protection laws applicable to us.
If the GDPR or the U.K. GDPR is applicable to us for the Processing of your Personal Data, we will transfer it to recipients located in Japan based on (a) above (i.e., an adequacy decision pursuant to Article 45 of the GDPR or the U.K. GDPR).
Japan has comprehensive data protection legislation, the APPI, which protects the Personal Data of foreigners. It stipulates the following obligations: (1) the obligation to legally collect Personal Data based on a clear purpose of use; (2) the obligation to notify data subjects or publish the purpose of use and contact information, and to use Personal Data only for the stated purpose; (3) the obligation to obtain data subject consent when disclosing Personal Data to third parties unless certain requirements are satisfied; (4) the obligation to securely manage Personal Data; and (5) the obligation to provide information upon receipt of an inquiry regarding how Personal Data is being processed, to accept corrections if Personal Data is incorrect, or to delete personal data if certain requirements are satisfied. Additionally, the Personal Data Protection Commission of Japan can impose sanctions on businesses that violate these obligations. However, the level of protection given by the APPI may be inferior to that of the data protection legislation in your country as the provisions of data protection laws differ from country to country. If you give your consent to international data transfers, you must accept such risks caused by differences in data protection laws.
You can obtain further details of the protection given to your Personal Data when it is transferred outside your country by contacting us using the contact details set forth in Section 9 of the Policy.
6. Storage Period for Personal Data
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We will retain your Personal Data that we collect for the period necessary to Process such data. However, this does not apply if we are required by laws or regulations to retain your Personal Data for a longer period of time, in which case, we will retain it for the period required by such laws or regulations.
7. Your Rights
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You have a number of legal rights in relation to Personal Data that we hold about you. These rights may vary depending on where you are located and which data protection laws apply to the relationship between you and us, but typically will include the following:
(a) the right to obtain information regarding the Processing of your Personal Data and to access your Personal Data that we hold;
(b) the right to request correction of your Personal Data if it is inaccurate or incomplete;
(c) the right to request erasure of your Personal Data in certain circumstances; this may include (but is not limited to) circumstances in which:
(i) it is no longer necessary for us to retain your Personal Data for the Purposes;
(ii) we are only entitled to Process your Personal Data with your consent, and you withdraw your consent; or
(iii) you object to our Processing of your Personal Data for legitimate interests, and such legitimate interests do not override your own interests, rights, or freedoms;
(d) the right to request that we restrict our Processing of your Personal Data in certain circumstances; this may include (but is not limited to) circumstances in which:
(i) you dispute the accuracy of your Personal Data (but only for the period of time necessary for us to verify its accuracy);
(ii) we no longer need to use your Personal Data except for the establishment, exercise, or defence of legal claims; or
(iii) you object to our Processing of your Personal Data for legitimate interests (but only for the period of time necessary for us to assess whether such legitimate interests override your own interests, rights, or freedoms);
(e) the right to object to our Processing of your Personal Data (in particular, you may object to our Processing for direct marketing, including profiling, at any time with no conditions);
(f) the right to receive any Personal Data about you which we Process on the basis of your consent (as opposed to any other legal grounds) and where such Processing is carried out by automated means in a structured, commonly used, and machine-readable format and/or to request that we transmit that data to a recipient where doing so is technically feasible; please note that this right only applies to Personal Data which you have provided to us; and
(g) the right to withdraw your consent to our Processing of your Personal Data at any time.
However, please note that we may still be entitled to Process your Personal Data if we can rely on other legal bases for doing so.
If the GDPR or the U.K. GDPR is applicable to us for the Processing of your Personal Data, you are granted all of the rights above.
You may exercise any of your rights by contacting us using the contact details set forth in Section 9 below. You also may lodge a complaint with the data protection authority located in your jurisdiction if you believe that any of your rights has been infringed by us.
8. Security Control Measures
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We take necessary and appropriate measures to prevent any leakage or loss of, or damage to your Personal Data to be Processed and to otherwise control the security of personal information, such as encryption of data, data backup, retention of logs, self-inspection of the Processing status of Personal Data, establishment of a system to report leakages, etc., formulation of rules on Processing, training of employees regarding Processing of Personal Data, management of entries into and exits from facilities, prevention of theft or loss of equipment for Processing Personal Data, appropriate destruction of Personal Data, ensuring the security of the systems and devices used, and implementation of access controls, etc. We also exercise appropriate supervision over our contractors and employees who Process Personal Data, and if we handle personal information outside Japan, we will ensure that we understand the country’s legislation regarding the protection of personal information and appropriate security control measures.
9. Contact Details
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If you have any questions about this Policy, your rights, or any other matter relating to the protection of personal information, please contact us at the following address:
(a) Address of head office: 1-2-25 Sumiyoshi, Hakata-ku, Fukuoka-shi, Fukuoka Prefecture FJ. Hotels Co., Ltd.
(b) Name of representative: Ayumi Nakashima
(c) Telephone number : +81 92-282-3211 (only in Japanese)
(d) E-mail address : fjh@fj-hotels.jp