Terms & Agreements
1. Making a Reservation
(1) Our Online Reservation System allows you to make reservations directly with the
hotel through Internet. A Room Availability Check can be conducted by those with
or without an account ID which is, however, necessary for making reservations.
(2) If you are a registered member, you can book your reservation at any time.
(3) Your online reservation request will be promptly forwarded to the hotel's email
account.
(4) This system can be used for free.
2. Eligibility
(1) Having an email account allows you to take advantage of this system.
3. Becoming a Member
(1) Please fill out the membership registration form. The confirmation letter of
your registration will be mailed to your email account. Your membership account
will then be activated.
(2) The registration free of charge. There are no annual fees, etc.
(3) Your personal information entered will be kept secure, except when legally required by official facilities
such as the police or a court of justice.
4. Reservation Contract
(1) The contract is agreed upon and valid between you and the hotel.
(2) The contract is made at the moment you click on the button "Confirm & Send
Reservation" after verifying the reservation details entered in this system.
5. Method of Payment
Please pay your hotel charges in full (for all nights) in cash or with a credit card when you check-out at a
hotel.
6. Updating Your Reservation
(1) If there is any change with your reservation, please kindly modify the reservation
details online as soon as possible.
(2) If you cannot update your reservation online for any reason, please contact
the hotel directly. No confirmation letter will be issued in this case.
7. Cancellation Policy (% indicates the cancellation fee percentage in relation to the contracted lodging fee)
In the case of a no-show:100%
Cancellation after 9:00 am on the day of arrival:100%
Cancellation after 9:00 am of the day before arrival:50%
Cancellation other than listed above:No cancellation fee
*Depending on the plan, the cancellation fee may differ.
8. Our Contractual Obligations
(1) We will compensate for damages caused to the holder of this contract if the hotel is
proven to be liable.
(2) We have received a safety certificate from Fire Department. In addition, we are insured
insurance against fire.
(3) In case we are unable to provide you with the room you reserved, with your permission,
we will strive to arrange another accommodation of the same category.
(4) If we are unable to arrange another accommodation despite the terms stated above, we will pay
monetary compensation for breach of contract. However, this policy does not
apply unless the hotel is proven to be liable.
9. For Further Information
Other matters not detailed in "Terms & Agreements" will be determined according to "Chishakuin Kaikan Temple Accommodation Regulations and Guidelines for Use."
Chishakuin Kaikan
964 Higashikawaracho, Higashioji Nanajosagaru, Higashiyama Ward, Kyoto City, Kyoto Perfecture, Japan 605-0951
tel: +81(75)541-5363
fax: +81(75)541-4167