Terms & Agreements
1. Making a Reservation.
(1) Our Online Reservation System allows you to make reservations directly with the
hotel through Internet. Room Availability Check can be conducted by anyone
without an account ID which is, however, necessary for making reservations.
(2) If you agree Terms ' Agreements you can book your reservation at anytime.
(3) Guests reservation information will be forwarded to the hotel.
(4) This system can be used for free.
2. Eligibility.
(1) Having an email account allows you to take advantage of this system.
3. Becoming a Member.
(1) Please fill out the membership registration form. The confirmation letter of
your registration will be mailed to your email account. Your membership account
will then be activated.
(2) The registration is 100% free. No annual fees or anything of that kind.
(3) Personal information entered will be kept secure and hotel is absolutely no use of personal information without
permission except when official facilities need it. (For example the police, a court of justice)
4. Contract of use
(1) The contract is agreed and valid between you and the hotel.
(2) The contract of use is established after confirming the contents registered by the customer and
click on "Confirm & Send "the button
5. Method of Payment.
You can pay hotel charges in. Cash,credit cards (AMEX/Master/VISA /JCB/DINERS/DISCOVERY) and traveler's check
6. Modify your Reservation.
(1) If there is any change with your reservation, please kindly modify the reservation
details online as soon as possible.
(2) If you cannot update your reservation online for any reasons, please kindly contact
the hotel directly. No confirmation letter will be issued in this case.
7. Cancellation Fee.
When canceling a reservation, the following cancellation fee is charged for the contract price.
1 day prior to arrival: 20% 3 to 2 days in advance: 30%
1 day prior to arrivalF50%
On the day of arrival: 80% Cancellation on the day: 100%
No-Show(In case you don't contact us beforehand): 100% No-Show(In case don't contact us beforehand): 100%
*It may be depending on the plan, the cancellation fee may be different.
8. Our Responsibilities.
(1)The hotel compensates for any damage to the guest due to the performance or non-fulfillment of the accommodation contract
and related contracts.
(2) We have received a safety certificate from Fire Department. In addition, we carry
insurance against fire.
(3) In case we are unable to provide you with the room you reserved, with your permission,
we will strive to arrange another accommodation of the same category.
(4) If we are unable to arrange another accommodation despite the terms above, we will pay
the monetary compensation for breach of contract. However, this policy does not
apply unless the hotel is proven to be liable.
9. For Further Information
HOTEL Ala COOJU OKINAWA
512-55 Minatogawa, Urasoe-City Okinawa-Ken 901-2134
TELF+81-98-943-5300